At Anhui Chunhe Adhesive Products Co., Ltd. ("Chunhe," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website chunhetrap.com or communicate with us through email, phone, or online inquiry forms.
By using our website or submitting your information to us, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Contact Information: When you submit an inquiry via our website contact form, email, or WhatsApp, we may collect your name, company name, email address, phone number, and message content.
- Technical Data: Our website uses cookies and similar technologies to collect standard internet log information (e.g., IP address, browser type, pages visited, time spent on site) to improve user experience and analyze traffic trends. We do not use intrusive tracking or third-party advertising cookies.
- Business Information: If you are a potential distributor, retailer, or partner, you may provide additional details such as your business license, product requirements, or shipping address.
We do not collect sensitive personal data (e.g., ID numbers, financial account details) through our website.
2. How We Use Your Information
We use the collected information solely for legitimate business purposes, including:
- Responding to your inquiries about our products (e.g., glue rat boards, sticky fly traps, cockroach traps).
- Processing and fulfilling orders or sample requests.
- Improving our website functionality and customer service.
- Communicating with you regarding product updates, promotions, or partnership opportunities (only if you have opted in).
- Complying with legal obligations and protecting our rights.
We will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
3. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:
- Inquiry records are kept for up to 2 years.
- Customer and order data may be retained for 5 years for accounting and warranty purposes.
You may request deletion of your data at any time (see Section 6).
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of electronic transmission or storage is 100% secure.
5. Third-Party Links
Our website may contain links to third-party websites (e.g., social media profiles). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Note: As of now, Chunhe does not maintain active official accounts on Facebook, Twitter, LinkedIn, TikTok, or YouTube. Any future official social media links will be published on this website.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data.
- Withdraw consent (where applicable).
- Lodge a complaint with a data protection authority.
To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: [email protected]
- Phone/WhatsApp: +86 153 5769 7319
- Address: Wang Ren Economic Development Zone, Bozhou, Anhui, China
We will respond to all legitimate requests within 30 days.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new "Last Updated" date.
Thank you for trusting Chunhe – your partner in effective, non-toxic pest control solutions.
